Opening a store is easy. Keeping it open is hard.

Chinese proverb

Day-to-day business is exhausting!

From early morning to late evening you must ensure

• that the right merchandise with the right price is at the right place and well-presented
• that the shop maintains a pleasant atmosphere
• that your staff is in a great mood and happily offering the best services possible
• that organization is strongly in place and processes are functioning effectively.

You carry out these tasks for the dual purpose of inspiring your customers each day anew and achieving good sales at the end of the day. This is a true challenge for each retailer and sales manager or executive. The exhausting nature of this extensive list of responsibilities often leaves no time to think about the really important things, to solve reoccurring problems, to find new ideas and inspiration, and to develop strategies for the future.

Besides the lack of time, sometimes it is an appropriate dialog partner who is missing. Or there is simply not enough knowledge about systematic approaches and effective methods to deal with these issues.

Kiehne-Neuberg Consulting offers practical hands-on help in these situations.

A profitable store visit

One- or two-day long store assessments with Anja Kiehne-Neuberg provide fast on-the-spot support. Together you will assess the situation in and of your store, with a special focus on the perspectives and feelings of your employees and customers. We review the following:

• Ways to improve sales strategy
• The unique nature of your (emotional) branding
• Staff and team motivation
• The visual merchandising and store atmosphere
• The in-store organization
• Activities to inspire your customers and make them become fans
• Leadership performance

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Even if you have only a vague idea of the improvement potential, our store visits are intensive, result-oriented and inspiring. They’ll support you in a systematic, competent, fast and sensitive way to challenge your business approach and to gain and retain employees and customers through implementations of new ideas and improvements. And they'll help you to keep your passion for your business! Follow-up store visits are a useful basis for the continuing improvement and growth of your retail business.

Our in-store consulting is your competitive edge

Our method will help you supply better services and inspire your customers with new ideas and pleasant experiences in a unique way – your way. contact us now.

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